In an interview on Monday, Kevin Johnson said the Philadelphia branch manager who called police on the two men last week has now left the company. Meanwhile, protesters took over the shop Monday.
When Yaffe suggests that they go somewhere else the officers say they are not free to leave because they didn't leave when they were first asked.
The employee said there was a number the store could call in case of a situation like a sit-in protest or someone disturbing the peace. Their arrests have drawn condemnation including by Starbucks CEO Kevin Johnson. Philadelphia Police Commissioner Richard Ross Jr. said in a video testimonial released by the police department Saturday that his officers "did absolutely nothing wrong". Exactly when the meeting would take place was not clear.
The two men, who have chosen to remain anonymous, did "everything right" in a situation in which they were targeted and harassed for doing something people do in restaurants, bars, etc. every day. A different attorney who had earlier represented them had described them as professionals in commercial real estate.
"The video shot by customers is very hard to watch and the actions in it are not representative of our Starbucks mission and values", Johnson said in a statement.
"I believe the blame is misplaced", Johnson said. Police "put them in handcuffs and essentially perp-walked them out of the store".
An employee called the police for help to get the men out of the store but later regretted
The Philadelphia store was closed amid protests on Monday, and the company said the store manager who called 911 no longer works there. "All the other white ppl are wondering why it's never happened to us when we do the same thing". "And that is what we're focused on". He said he hopes to meet with the two men in the next couple of days and apologize face to face.
Celebrities say they've faced similar treatment. A call seeking comment from the men's lawyer wasn't immediately returned Monday.
In video of the local incident that has gone viral, a man who identifies himself as Brandon Ward questions another man as he exits a restroom inside a Starbucks in Torrance. "Starbucks coffee is anti-black".
Cellphone videos captured the tense moment Thursday afternoon when at least six Philadelphia Police Department officers stood over two seated black men, asking them to leave.
Police have not released the names of the men arrested. The Philadelphia prosecutor's office also chose not to charge the men after finding there wasn't enough evidence an actual crime had been committed. The manager wanted police assistance to remove the two men but regretted that the incident escalated into an arrest, the official said.
Protesters later went inside Starbucks' downtown location as customers and employees looked on.
The problems started when the men asked for the code needed to use the bathroom and were told it was only available for paying customers.
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