After the engine failure, pictures show a number of passengers incorrectly using their oxygen masks, which are deployed after a rapid drop in cabin pressure, reports CBS News' Kris Van Cleave.
The Southwest Boeing 737 took off Tuesday morning from NY, headed for Dallas. "She's not the type to panic". The flight, which was traveling from NY to Dallas, made an emergency landing in Philadelphia.
Ms Mackey said she and others are experiencing survivor guilt, especially because the airline allows passengers to pick their own seats.
She was seated beside the window when the engine exploded.
Her mother-in-law, Virginia Shults, told The Washington Post she recognized Tammie Jo's voice when she heard the recording and wasn't surprised at her composure.
Extensive efforts to revive Riordan failed, and she was the flight's lone fatality. "She's very soft-spoken, very courteous to people, but completely no-nonsense'".
Southwest has confirmed it is giving passengers on the flight $5,000.
As news of the tragedy spread, the assistant principal at Annunciation School where the two Riordan children attend, sent an email to parents confirming Riordan's death and simply adding: "At this point, the family needs all the prayers we can offer".
"Our hearts are heavy", the statement continued. However, Shults was praised for not only landing the plane but also for being a force of calm amid the chaos. She asked for medical personnel to meet the aircraft on the runway.
She says many passengers ignore important pre-flight safety instructions. "So I think it's very positive for us".
"I'm retired law enforcement", said Flynn, who rose to the rank of sergeant in the NYPD. Are you flying this?' and I said, 'Don't worry.
Initially, he says he thought someone was panicking and the men were trying to restrain her.
A Navy spokesman, Commander Ron Flanders, explained to Time magazine that she helped "male pilots hone their skills". She later became a military jet flight instructor.
"The instructors were a little bit tentative and standoffish".
The pilot who suggests that the woman with her plane parked nearby should take a "pinch hitter" course so she can learn to land it.
The plane landed at a higher speed than usual because the pilots were concerned they might not be able to control the plane, according to Sumwalt. She flew training missions as an "enemy pilot" during Operation Desert Storm, as women were then still excluded from combat missions. Shults had already left active duty by that time.
In the Navy she met and married her husband Dean, a fellow pilot.
It has also been revealed that Southwest Airlines mechanics have raised numerous safety concerns, which have been dismissed by the airline as a bargaining tactic during ongoing contract negotiations.
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