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'The Daily Show' Mocks Starbucks 'Racial Bias' Training Video and It's lovely

01 Juin 2018

Starbucks chose to close its more than 8,000 locations for the training after an April incident at a Philadelphia store where a worker called police on two black men who were waiting for a friend and asked to use the restroom.

The Alaska locations will be closed starting at 2:30 p.m. rather than their usual closing time, which ranges from 7 p.m.to 10 p.m.

The training followed an incident at a Starbucks store in Philadelphia in April in which a manager called police on two African-American men who were quietly waiting for a friend. They were arrested for trespassing.

Earlier this month, a 22-year-old black man was choked by police at a Waffle House in North Carolina after taking his sister to prom, the fourth incident at outlets of the restaurant to attract national attention in less than two weeks.

Coffee chain Starbucks has shut all 8,000 company-owned branches in the United States for an afternoon to carry out "racial bias" training.

Starbucks executive chairman Howard Schultz, the architect of its move into a cafe format in the late 1980s, said in an open letter that the decision to call police and their subsequent arrests "were reprehensible and did not represent the company's mission and enduring values".

For the training, Starbucks commissioned a short film by award-winning documentarian Stanley Nelson about race in America.

But its signs say "See you tomorrow" and these customers plan to be back.

"Not sure if I am going back to Starbucks", said Brandon Earl, unsure if he will forgive the coffee giant.

Turning away customers looking for an afternoon jolt of caffeine, Starbucks shops across the US have begun closing up early to hold training for employees on recognizing hidden prejudices.

"Given the climate of the country now, we have a White House that basically says things that are divisive on a daily basis", he said. Not all stores closed for the training. That's because staff in all the outlets that the company owns in the USA -more than 8,000 in total-are undergoing racial-bias training.

He says the conversation will continue and become part of how Starbucks trains its employees.

"What (Starbucks is) doing today- they're educating".

"As soon as it happened, I grabbed my phone and said we need an emergency meeting", Pugh said, calling an emergency meeting to discuss anti-bias measures with his employees.

Starbucks said it would make its training curriculum and content available to the public after Tuesday.

'The Daily Show' Mocks Starbucks 'Racial Bias' Training Video and It's lovely